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General Terms and Conditions – Bleau Boulderwear

General Terms and Conditions

1. Area of application

For all orders via our online shop www.BleauBoulderwear.com, the following terms and conditions apply.

2. Contracting party, conclusion of contract

The purchase contract is concluded with Bleau Boulderwear, owner. Stefan Leitner.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail.

3. Language of contract, contract text storage                                           

The language available for the contract is German.

The contract text will not be saved by us.

4. Conditions of delivery

4.1 Delivery takes place within Germany with DHL (abroad with a DHL partner) to your house address or packing stations. Addressing to mailboxes or postage is not possible.

4.2 In addition to the stated product prices shipping costs are added (in Germany, shipping is free for orders over 100 €). You can find out more about the amount of shipping costs during the order processing.

4.3 If delivering to countries outside the European Union, additional costs such as customs duties, taxes or money transfer fees (bank transfer or exchange rate charges) may occur which have to be borne by you. You also have to bear the costs incurred in transferring the money in cases where the delivery was made to an EU member state but the payment was initiated outside the European Union.

4.4 Should the delivery of the goods fail due to your fault despite three delivery attempts, we may withdraw from the contract. Possibly listed payments will be reimbursed immediately.

4.5 If the ordered product is not available because we are not supplied with this product by our producer without own fault, we can withdraw from the contract. In this case, we will inform you immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if you do not wish to receive a comparable product, we will refund you any compensation already paid.

5. Payment

Our shop offers the following payment methods:

  • Payment in advance

If you select this method, we will give you our bank details in a separate mail. The invoice amount has to be transferred to our account within 7 days. We deliver the goods after payment.

  • PayPal

In the order process you will be redirected to the website of the online-payment provider “PayPal”. In order to pay the invoice amount via “PayPal”, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request “PayPal” to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately thereafter. You’ll get more information during the ordering process.

  • Credit card (Mastercard, Visa, American Express)

The customers account is debited when the order is finalized by the customer in the shop.

  • Klarna – Immediate transfer

After placing the order, you will be redirected to the website of the online-payment provider “Klarna Bank AB”. To be able to pay the invoice amount through “Klarna”, you must have an online banking account with PIN/TAN procedure activated to participate in the “Sofort Überweisung” service, have yourself legitimized and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be immediately executed by “Sofort Überweisung” and your account be debited.

6. Reservation of title

The goods remain our property until full payment.

7. Transport damage

If goods are delivered with obvious damage in transit, please complain about such errors immediately to the deliverer and contact us immediately (+49 (0) 8025 99 29 500 or support@bleauboulderwear.com).

The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us assert our own claims against the carrier or transport insurer.

8. Warranty and guarantees

8.1 The statutory warranty regulations apply. If the delivered goods are defective, the customer is entitled to the statutory warranty rights, according to which he is initially limited to the right to subsequent performance, within which he can choose between the removal of the defect or delivery of a faultless product. However, “Bleau” may refuse the chosen type of remedy if it involves disproportionate costs for him. If the type of supplementary performance due to the customer fails or if it is unacceptable to him, the customer is entitled to reduce the purchase price, to withdraw from the contract in the event of a not inconsiderable defect and / or to claim damages.

8.2 If the customer or a third party commissioned by him has attempted to remedy the defect himself, but thereby enlarges it or causes further defects, the liability for defects is excluded in this respect.

8.3 Any additional guarantees granted by Bleau shall not affect the statutory warranty claims of the customer.

8.4 Bleau customer service can be contacted under the following means:

+49 (0) 8025 99 29 500 or support@bleauboulderwear.com.

9. Liability

9.1 We are liable according to the legal provisions, as far as liability is not excluded according to the following provisions.

9.2 We exclude liability for slightly negligent breaches of duty, unless damages from injury to life, limb or health or guarantees are affected or claims under the Product Liability Act are affected. Furthermore, the liability for the breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance of which the customer may regularly rely on remains unaffected.

9.3 The provisions of this § 13 also apply to breaches of duty by vicarious agents of Bleau.

10. Final provisions

10. Final provisions

10.1 German law applies excluding the UN sales law. If the customer is a consumer residing in the European Union, the law of the country in which he is resident may also be applicable if mandatory consumer protection provisions apply.

10.2 If any provision of these Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.

11. Dispute resolution

The European Commission provides an online dispute resolution (OS) platform, available here: https://ec.europa.eu/consumers/odr/. We are ready to participate in an out-of-court conciliation procedure before a consumer arbitration board.

Responsible is the “Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.”, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de.

Date: 13.12.2018